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PurehoneydeBeelha

What is the purpose of the Ombudsman's Office?

The Puro Mel de Abelha Ombudsman is a channel created

Unlike traditional customer service channels, the Ombudsman's Office acts as a specific entity between the customer and the company, analyzing each request with even greater attention and care. This channel is ideal for those who wish to register suggestions, compliments, questions or complaints that were not resolved satisfactorily before.

Our goal is to strengthen our relationship with you by listening to your needs and always seeking improvements in our products and services. We believe that the best way to evolve is through dialogue and active listening, ensuring that each customer feels valued and respected.

When consulting the Ombudsman, your request will be presented in a detailed and personalized manner, with a transparent response and within an appropriate timeframe. Our commitment is to find the best possible solution, always based on our values of quality, respect and

If you have already contacted our customer service and still need support, count on the Puro Mel de Abelha Ombudsman. We are here to listen to you and make your experience even better!

💛🍯Your voice matters to us!

Apicultor com abelhas

Pure Bee Honey Ombudsman

Your Voice is Very Important to Us!🍯💛

Our goal is to ensure that your experience with us is always positive! Here's how it works:

✅ When should I contact the Ombudsman?
 

If you have already contacted our customer service via WhatsApp +55(42)998282990,

email or social media and still haven't received a satisfactory solution, our Ombudsman is here to help you.

  • Instagram
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • TikTok
Guardião de abelhas

✅ How does it work?

  • Send your request through our Ombudsman form on the website or via dedicated email.

  • We analyze your case with care and attention, seeking a fair and quick solution.

  • We will contact you to provide a detailed response and ensure your satisfaction.

✅ Our commitment

Every message received by the Ombudsman is treated with seriousness, transparency and respect. We always want to improve and offer you the best experience with our products and services.

💛 Talk to us! Your opinion helps us grow and sweeten your journey with Pure Bee Honey even more.

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